Why Online Reviews Can Help Improve Service & Build Trust For A Business

Why Online Reviews Can Help Improve Service & Build Trust For A Business

Date Published 25 October 2018

A large amount of home owners and tenants now use online reviews when choosing which Estate Agent they use. People need to know they can trust an agent before deciding to use them, here at Reading Estate Agent we take pride in our customers choosing us. Using a verified feedback platform that only collects real reviews from genuine customers will help combat the fear people have around fake reviews. As a business, we like to listen to what every single customer has to say about our service so that we can improve our services to meet everyone's level of standard. At the same time, reviews can let us know what we excel in as a business.